Communicating across language barriers

The industry needs to provide a working environment, which is appropriate for all.

Having consideration for members of the workforce, visitors and public, who may originate from outside the UK, is beneficial to create an equal and diverse site, which can communicate effectively.

Arrangements could be made to provide information in foreign languages, for anyone whose native language may not be English.

Below is an example of how a site has considered operatives from other nationalities:

  • There were a number of Romanian drivers employed by the hauliers coming to this site, to make sure they could understand the site rules and safety information a pictorial document was produced;
  • Since this document has been produced fewer infringements have occurred.

Footer Reference

Crossrail Innovate18


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