Throughout any construction project, it is vital to keep the public informed and updated.
Community interaction reaps rewards, as it truly demonstrates a caring and considerate company.
Constant communication between the site and community should be made a priority by all contractors.
The Scheme have put together a ‘Customer satisfaction survey’ for Registered Companies to distribute to obtain valuable feedback on things such as impact on the neighbourhood and timekeeping.
Survey results can help companies to continuously learn and improve.
Please be aware that this Scheme document has been produced as a template, which can be adapted to meet the individual needs of your site/ company.
To download the template, click below.
Customer satisfaction survey for registered companies Click here to Download
CCS, Additional Resources
The Scheme does not promote or endorse any products, goods or services. For more information, click here.