Integrated Delivery Teams to lock in best practice

As a highway maintenance service provider, we undertake around 250 separate schemes on the highway network each year. Each scheme can be short duration, often installed and removed overnight to allow maintenance work to be completed, without significantly impeding the flow of traffic on the strategic road network. The other crucial factor is that these schemes can range in location to 4 lane motorway sections or single carriageway trunk roads, so very diverse in their nature and needs.

To ensure we deliver each of these 250 schemes effectively and efficiently and in line with the CCS Code of Practice, we re-arranged our teams into route based Integrated Delivery Teams (IDTs). These teams comprised a project manager, a design team, a lead site agent, supervisors and a quantity surveyor. By aligning our teams like this, we were able to distribute the 250 schemes such that each team had a portfolio of schemes, as far as possible in the same geographical area, or on the same route.

This arrangement of teams has allowed the teams to build up knowledge of local community issues, build relationships with local communities and understand the environment and safety concerns specific to areas of the network. So we find this arrangement better in meeting and beating Code of Practice objectives. This has led for example to teams adjusting night time working times to minimise disruption to local businesses, or build additional control measures into scheme to accommodate local businesses or residents.

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Entry submitted by A-one+ Integrated Highway Services


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