The Manchester Metropolitan Arts and Humanities Project is in the heart of the University Campus meaning there are lots of members of the public and students that interface with the site and our staff. As such, the site implemented a ‘Public Feedback Board’ encouraging feedback on being a good neighbour.
Passers by can use a QR code to provide feedback to the site team and also our gatemen are proactive in asking for feedback. The gatemen log comments and suggestions which are then reviewed in the weekly team meeting and provided to the individual if they choose to leave contact details.
The comments from the public and Morgan Sindall’s responses are recorded as ‘You Said – We Did’ on a large external Foamex board.
Entry submitted by Morgan Sindall.
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