TfL and O’Neil & Brennan collaboration – returning abandoned Santander Cycles

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Santander Cycles is London’s self-service, bike-sharing scheme for short journeys. The scheme generates over 10 million hires each year. Covering 100 square kilometres of London, it is the second largest cycle hire in Europe supplying over 11,700 bikes to use 24 hours a day, 365 days a year.

Encouraging Cycle Hire usage can reduce the requirement for car and private cycle spaces. The land freed up can be maximised commercially or used for other purposes.

Cycling is increasing in popularity and Santander Cycles is a convenient and cost effective alternative to owning your own bike. It is therefore of great importance we supply and maintain a quality service that is easily accessible.

Unfortunately, bikes sometimes go missing and can end up abandoned or stolen. This can be due to customers not docking bikes correctly or in certain circumstances bikes are stolen from them.

To help tackle the issues, O’Neil & Brennan are collaborating with TfL to promote ways of assisting the Santander team to get cycles back in service via a site poster campaign. This includes the following details:

  • If anyone comes across an abandoned bike, we encourage site staff and supply chain to redock the bike at the nearest docking station, only if it’s safe to do so.
  • If this is not possible, please report the bike via streetcare.tfl.gov.uk or through the Santander Cycles mobile app. TfL have a dedicated team that collects abandoned bikes daily and can respond quickly to reports.

Download a poster on this initiative by clicking below.

Downloads

Abandoned Bikes Poster Click here to Download


Footer Reference

Entry submitted by Transport for London


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One thought on "TfL and O’Neil & Brennan collaboration – returning abandoned Santander Cycles"

  1. Barry Mitchell says:

    Great initiative to be involved in with TfL.

    We will continue to encourage our workforce to return, redock or report any abandoned bikes that we come across.

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