Traffic marshal training for positive community engagement

Traffic marshals are recognised as an important liaison between the site, visitors, delivery drivers and members of public.

Sites should seek to leave a positive impression of not only their sites’ attitudes and behaviours, but also of the construction industry as a whole.

Below is an example of how traffic marshals could receive additional training to ensure positive community engagement:

  • Traffic marshals were recognised as the important interface of the company with the public;
  • As a result formal training was introduced and identifiable PPE was provided;
  • Training included public awareness, engaging with the public (including tourists), clean PPE, and having a team ethos with a leader.

Footer Reference

Monitor Report, Balfour Beatty, London, April 2015


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