This course has focused on the importance of appropriate conduct and has highlighted examples of unacceptable language and behaviour.
- Anyone representing the Scheme is expected to be respectful and professional at all times.
- In society, there is zero tolerance towards harassment and discrimination.
- Even if your behaviour is not malicious, behaving in this manner might be considered offensive.
- The Equality Act (2010) legally protects people from discrimination and applies to any individual with a protected characteristic.
- There are four types of discrimination under The Equality Act (2010) including: direct discrimination, indirect discrimination, harassment and victimisation.
- Examples of inappropriate language and behaviour include: harassment, using terms of endearment, acting on your unconscious bias, discrimination and poor attitude.
- The Scheme will not tolerate unacceptable behaviour, the use of inappropriate language or a poor attitude.
- If you think you have caused offence, you should apologise immediately and contact the Scheme office to raise this issue.
