Considerate Constructors Scheme Limited (“we“, “us“, “our“) are committed to protecting and respecting the privacy of anyone using www.ccscheme.org.uk, www.ivorgoodsite.org.uk and www.ccsbestpractice.org.uk (“our websites“).
“you” or “your” means the person, firm, company or organisation browsing or using our websites, whether as a guest or a registered user.
For the purpose of the Data Protection Act 1998 (the “Act“), the data controller is Considerate Constructors Scheme Limited a limited company registered in England and Wales (under company number 03465121) and have our registered office at The Building Centre, 26 Store Street, London, WC1E 7BT. Our VAT number is 807 1629 35.
Information we may collect from you
We may collect and process the following personal data about you:
Information you give us
Information that you provide by filling in forms on our websites or by corresponding with us by phone, email or otherwise. This includes information provided at the time of registering to use our websites, subscribing to our services, posting information, participating in discussion boards or other social media functions on our websites and other activities commonly carried out on websites or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our websites. The information you give us may include your name, address, email address, phone number, financial and credit card information
In the course of our providing our services to you.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Information we collect about you
With regard to each of your visits to our websites we may automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); (products you viewed or searched for); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources
We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, analytics providers and search information providers) and may receive information about you from them.
How we use this information
We use personal data held about you in the following ways:
To ensure that content from our websites is presented in the most effective manner for you and for your devices.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our services and any other obligations arising from any contracts entered into between you and us, such as disclosing your personal data to third parties such as prospective employers, clients and third party service providers.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.
To comply with our legal obligations.
To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
As part of our efforts to keep our websites safe and secure.
We may employ other companies and individuals to perform functions on our behalf. Examples include analysing data, sending emails, providing marketing assistance and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK’s Data Protection legislation.
Disclosure of your information
We may disclose your personal data, including any sensitive personal data where necessary, to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including, for example, our partners from time to time and those assisting us with mass mailings, statistical analysis or in the improvement and optimisation of our websites
We may share details of your registration with the Best Practice Hub, including e-learning results, with your employer.
We may also disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If our business or substantially all of its assets are acquired by a third party, in which case personal data held by us about our clients and customers will be one of the transferred assets.
We will not disclose your personal data for any other reason.
We may collect information about your computer, including where available, your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our websites and to deliver a better and more personalised service. Some of the cookies we use are essential for the websites to operate.
Where we store your personal data
[All information you provide to us is stored on our secure servers.] Where we have given you (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org
Our websites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Retention and access to information
We are required by law to retain your personal data for as long as is reasonably necessary to comply with our statutory and contractual obligations.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.