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Community consultation

4D Sequencing Video for Resident Consultation

As part their project, this contractor developed a bespoke 4D BIM sequencing video to visually map out the full construction process from scaffolding to completion. This tool gives residents a clear, time-based view of how works will unfold on homes like their own, helping to ease concerns about living in an occupied property during construction. It has complemented traditional consultations…


Community Project Room

The development has built a dedicated project room which is open 5 days a week and is available for local residents to drop in and learn more about the project and what it will be like upon completion. This includes statistics about the construction process as well as the positive benefits to the local community. This is a client run…


Customer Hub

We have developed a bespoke Customer Hub group which meets regularly to both look back at previous trends and to look forward to review new and engaging ways to communicate with customers. The Hub has signed up to a Terms of Reference document and customer strategy document which is directly aligned with Highways England’s customer strategy. The members of our…


Echo Barrier Providing Noise Reduction on a Busy High Street

When Pat Birrane, Site Manager at Morrison Utility Services, was faced with a project located right in the centre of a busy high street in Solihull, he knew that introducing noise reduction solutions was going to be essential. The project was on behalf of Western Power Distribution (WPD) who were carrying out the installation of 2 x 11,000 volt cables….


Street Art Project

Jackson Civil Engineering is currently working on the Rathmore Road Improvement Scheme in Gravesend. As we recognised that construction work can cause inconvenience and disruption to local people, the aim of the street art project was to try and alleviate some of the impact whilst the project is under construction. We wanted to engage with the local community and enhance…


Bus Stop Platform

TfL has a strategic responsibility for all transport in London. It is the Highway Authority for the capital’s busiest and most important roads with specific powers to ensure the free flow of traffic on the Strategic Road Network. TfL recognise the role of transport in improving health, which is reflected in our strategic goals and business plans. In particular, the…


Collaboration Between Scheme Registered Sites to Engage with the Community

Gas distributer Northern Gas Networks (NGN) has introduced a reach-out scheme to make contact with neighbouring Scheme-registered sites and collaborate in community involvement. Use is made of the Scheme’s Construction Map to identify the potential sites which can share individual skills and expertise in supporting and contributing to local communities. In autumn 2016, NGN approached Scheme-registered site in Beverley run…


Corporate Social Responsibility Policy Template

Corporate Social Responsibility, or CSR, refers to the way in which businesses regulate themselves in order to ensure that all of their activities positively affect society as a whole. CSR policies aim to guarantee that companies work ethically, considering human rights as well as the social, economic and environmental impacts of what they do as a business. For sites that…


Supplier Events to Promote Community Benefit Objectives

The community benefits team at the Dundee Regional Performance Centre for Sport Project held a supply chain event to discuss how the project can deliver meaningful and measurable benefits for communities in Dundee. The session involved supply chain partners from Martec, Spatial Structures, Kelly Contractors, Balfour Beatty Kilpatrick, Linn-Tech and Doe Sport North – all who will be delivering vital…


Intercity Best Practice Sharing

Discussions have been taking place between Transport for London (TfL) and Brighton & Hove City Council (BHCC) on ‘all inclusive’ approaches to diversity and inclusion at roadworks. TfL are presently trialling alternative methods at two major works sites, Old Street and Highbury Corner which involves working closer with local communities and disability groups to better understand their challenges. Subsequently, BHCC…


Lewisham Gateway Public Arts Strategy

Lewisham Gateway Public Arts Strategy has been conceived to support this major regeneration development with a core objective to contribute to the renaissance of the area, working in collaboration with the design team. The removal of the roundabout on the A20 re-established vital links from the town to the railway stations and it is enhancing experience, linkage, legibility that will…


Development Cluster Working Groups

Transport for London (TfL) encourages and facilitates collaborative working approaches towards managing major developments and associated interventions. Bringing together developers and contractors and all those impacted by the works (residents, cycle groups, public transport representatives, the police and businesses) has helped to deliver a transparent balanced working process where all involved give input into mitigation methods to reduce the impacts….


Best Practice Hub
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