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Resolving Complaints: Litter

Published 11 April 2024 | Written by Jack Endean
CategoriesDust Landscaping Maintenance of hoarding and fences Organised waste management Periodic inspection and clean-up of boundaries Placement of waste Response to compliments and concerns Windblown material

Litter – What is the problem? The appearance and condition of a construction site and its perimeter is often the first, only and lasting impression that members of the public who live and work around the activity have of the construction industry. The Considerate Constructors Scheme regularly receives complaints regarding litter on and around construction projects. This instalment of Resolving…


How to Guide: The Best Practice Hub

Published 14 March 2024 | Written by Jack Endean
Categories

The Scheme has put together a PowerPoint presentation to inform users of the Best Practice Hub how to use all of the features available on the website. This includes searching the Hub, viewing the ‘Spotlight on…’ learning toolkits, accessing the e-learning courses as well as how to use some of the less well known resources available. To find out more…


Considerate Constructors Scheme Operative Handout

Published 8 January 2024 | Written by Jack Endean
CategoriesCommunication to the workforce Engagement and commitment from the workforce Induction training and ongoing toolbox talks Workforce induction and training

The Considerate Constructors Scheme 2024 Code and Checklist updates detail that Registered Activity must ensure that all workforce receives induction on the Code of Considerate Practice. Previously the need to communicate the Code of Practice to the workforce was only implied. If staff inductions on the Code happen only at a projects kick-off, personnel and sub-contracted trades that change during…


Promoting Construction and Community Engagement Documented Plan

Published 21 November 2023 | Written by Jack Endean
CategoriesCommunity engagement Documented activities and targets for community engagement Support for local charities

The Scheme has put together a template document to assist registered activity with meeting the requirements for documented plans in Checklist Question 1.3.2 and 1.3.3. This template covers promoting construction, community engagement as well as community and charity engagement. Please be aware that this Scheme document has been produced as a template, and can be adapted to meet the individual…


Resolving Complaints: Working Hours

Published 28 September 2023 | Written by Jack Endean
CategoriesCommunity engagement Reasonable working hours Response to compliments and concerns

Working Hours – What is the problem? The operational working hours of construction sites can often impact on the members of the public who live and work around the activity. The Considerate Constructors Scheme still receive complaints regarding working hours on and around construction projects, therefore to support Scheme registered activity in tackling this issue and support the public we…


Resolving Complaints: Inappropriate Behaviour

Published 23 May 2023 | Written by Jack Endean
CategoriesCommunity engagement Controls and expected behaviours Corrective actions Maintain comments/complaints record Response to compliments and concerns

Inappropriate Behaviour – What is the problem? The behaviour of construction workers around sites can impact on the members of the public who live and work around the activity. The Considerate Constructors Scheme still receive complaints regarding inappropriate behaviour on and around construction projects, therefore to support Scheme registered activity in tackling this issue and protect the public we are…


The UK Green Building Council’s Solutions Library

Published 18 April 2023 | Written by Jack Endean
CategoriesCarbon reduction Climate change training Protect the local environment

Solutions to the climate and ecological crises already exist, but they are often not common knowledge or widely applied. UKGBC’s Solutions Library provides a central resource to showcase solutions to shared sustainability challenges across the built environment. It intends to increase awareness of tried and tested solutions to promote their adoption and scaling across the industry. The Solutions Library features…


The UK Green Building Council’s Case Study Library

Published 18 April 2023 | Written by Jack Endean
CategoriesCarbon reduction Climate change training Protect the local environment

The UK Green Building Council’s (UKGBC’s) Case Study Library showcases built environment projects that demonstrate best practice and key learnings in one or more of the UKGBC impact areas: Climate Change Mitigation, Climate Change Adaptation, Nature, Resource Use and Health, Wellbeing & Social Value. The resource aims to foster greater understanding across the industry about the ways in which different…


Alcohol Policy Template

Published 27 March 2023 | Written by CCS Best Practice Hub Administrator
CategoriesRandom substance testing Substance dependence cessation

Many sites have implemented an Alcohol Policy to ensure all operatives on site are not under the influence of alcohol and therefore are fit to work. Alcohol testing might be implemented where appropriate to further encourage this positive culture of safety consideration. For sites that do not have their own company policy in place, the Scheme has included an alcohol…


Good Neighbour Questionnaire

Published 14 March 2023 | Written by Jack Endean
CategoriesImpacted community surveys Maintain comments/complaints record

Throughout any construction project, it is vital to keep the public informed and updated. Community interaction reaps rewards; as it truly demonstrates a caring site. Constant communication between the site and the local community should be made a priority by all contractors. This can be achieved by distributing feedback questionnaires to understand public needs and help to minimise any frustrations which may…


Lighthouse Club Wellbeing Academy

Published 21 February 2023 | Written by Jack Endean
CategoriesInduction and training Mental health

The Lighthouse Club Wellbeing Academy embraces every style of learning from self paced e-learning through to online tutor led masterclasses and onsite training. The academy also offers a variety of courses that support everyone in the industry from soft skills training through to MHFA accredited qualifications. Better mental health for construction workers stems from promoting a positive cultural change within…


Resolving Complaints: Parking

Published 20 February 2023 | Written by Jack Endean
CategoriesDelivery timings Parking facilities/arrangements

Parking – What is the problem? Parking around construction projects regularly impacts on members of the public, other road users and those who live and work around the construction activity. The Considerate Constructors Scheme regularly receives complaints regarding construction parking and to support Scheme registered activity in tackling this issue we are sharing some useful resources and best practices that…


2024 CCS Code and Checklist Changes Explained

Published 1 January 2023 | Written by Jack Endean
CategoriesDisability and special needs facilities

The Considerate Constructors Scheme has released their Code of Considerate Practice and Checklist for 2024. The Monitor Checklist changes for 2024 are as follows: The Checklist has been designed to be a single Checklist for all registration types, a “Registered Activity”, means site, supplier, company, sub-contractor, or main contractor.  


Spotlight on… posters

Published 17 October 2022 | Written by CCS Best Practice Hub Administrator
CategoriesCarbon reduction Display CCS registration materials Mental health Modern slavery training Random substance testing Signage

Spotlight on… posters have been designed for general display in and around site welfare facilities. The Scheme has developed a collection of A3 posters from the series of ‘Spotlight on…’ learning toolkits. This resource has proven valuable for display on site and raising awareness amongst the workforce and visitors. To purchase these products, click here. To download a free electronic…


Protecting Wildlife Guidance

Published 9 May 2022 | Written by Jack Endean
CategoriesDefined plan to protect and enhance the natural environment Education Identification of flora, fauna and natural resources Planned planting and hard engineering to enhance the natural environment Protect the local environment Protection of existing natural habitat Removal of invasive species

Protecting wildlife is a key component of the ‘Care for the Environment’ section of the Code of Considerate Practice as local wildlife and eco-systems are often impacted by construction work. During Spring and Winter months in particular is when much of the United Kingdom and Ireland’s wildlife population are raising their young. Read on for resources and best practice examples…


The Best Practice Hub is provided by the Considerate Constructors Scheme