TPMD JV

https://www.tpmdjv.com/

Providing a Good Customer Experience

Published 11 October 2021 | No comments
Written by Madeline Stoneman
CategoriesCommunity engagement Training plans Workforce development plans
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With construction sites scattered across Ramsgate and Broadstairs, TPMD’s Joint Venture site teams have been learning about the importance of their roles as company ambassadors. The tailormade training session used actors to portray real-life examples of customer interactions and highlighted practices that can cause a negative experience. The interactive workshop then coached attendees to ensure they understood how they can provide a positive customer experience...
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The Best Practice Hub is provided by the Considerate Constructors Scheme

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