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Literacy and numeracy support

Learning at Work Week

Learning at Work Week is an annual awareness campaign organised by the Campaign for Learning. The week focuses on the importance and benefits of learning and development. To support Learning at Work Week on your site, you could do the following: Provide opportunities for your operatives to complete further training at work; Make literacy and numeracy classes available to the workforce; Liaise with local colleges to…


Multi Language Code of Considerate Practice Board

The construction industry consists of workers who are from all over the world and may not speak English, in order to help their workers and contractors understand and absorb the Code of Considerate Practice they created a language board. This helped them to explain and engage all workers with the Scheme as there were no language difficulties preventing them from…


English Lessons and Other Qualifications for Speakers of Other Languages

This contractor have been working collaboratively with Lambeth College and London South Bank University (LSBU), to pilot a  programme which aims to upskill diverse members of their workforce who are foreign and often struggle with the English language, providing them with the opportunity to learn and feel more comfortable engaging with other people on site. This voluntary course will also…


Assisting Employees with Applying for the EU Settlement Scheme

The EU settlement scheme is designed to offer EU, non-EU EEA and Swiss citizens living in the UK before the end of the transition period, and their eligible family members, the opportunity to protect their residence in the UK after the transition period has ended. On this project around 65% of the workforce are coming from abroad with the majority…


Frontline Supervisor Development Programme

On the Battersea Phase 3a site, Sir Robert McAlpine (SRM) has worked with Create the Space to develop an Institute Leadership and Management Level 3 Accredited course, the Frontline Supervisor Development Programme specifically for Works Managers. SRM recognises the importance of their Works Managers and the skills required to succeed, therefore we wanted to make training available for existing and…


Translator Vests and Stickers

In the construction industry, clear and concise communication is key to ensure that a project is delivered on time and to the client’s expectations. Furthermore, as information regarding a project is regularly updated and comes from many different sources, the necessity for accurate communication is all the more important. Accurate communication must flow between all members of the project team,…


Multi Lingual Training

The Kier A13 Road Widening Project has recently started offering operative training modules in Hindi and Punjabi, alongside the standard English language option. The initiative has been developed in conjunction with labour agency Fortel and has enabled the project to ensure that safety critical messages are communicated with its diverse workforce in an appropriate way, ensuring best understanding of key…


The Madison Workforce Development Hub

A secure iPad in the canteen has been installed for the workforce to access while on their breaks. The iPad stand is adjustable and has two positions, so the user can stand up or sit down. The stool provided at the station is made out of re-used waste materials from site. The iPad is preloaded with information on the following…


Voice Memo Language Translator

This app has been developed by the project to enhance the reporting of safety, health, quality and environmental observations as well as near misses, good practice and general suggestions etc. It allows designated persons to receive instant notifications of anything raised so that required actions can be taken. Critical data from the app is automatically loaded onto an online database…


High Frequency Word Fans: ‘Dyslexia and Visual Stress’ Campaign

It is estimated that 1 in 10 people have dyslexia in the UK, so we wanted to take a look at how we could help operatives who have dyslexia or suffer with visual stress. By introducing the ‘Dyslexia and Visual Stress’ Campaign, we have been able to develop several ways in which we can support our site operatives. One way…


Language Translator Devices

We have bought language translator devices to aid in our inductions and to help out in general site activities for operatives that struggle with English. This is being rolled out to Site managers to use on site as well. This will be useful to aid health and safety on site as well as creating better relationships on site.


QR Codes to Translate Induction Information into Five Languages

Sites should ensure that workers from all backgrounds have a sound understanding of site procedures. Translators are the most common method of achieving this, but some sites are seeking to further improve site knowledge for workers who are not comfortable with English. See the examples below for how one site achieved this: The site’s induction process is an interactive experience…


Language Improvement Card for Operatives

Communication is vital on a construction site to ensure the safety of all workers. When some employees are not as confident with English, it is important to take appropriate steps to ease communication as much as possible. See the examples below for how one site addressed this: The site introduced a language improvement card for those identified at induction as…


English Language Programme for Foreign Workers

Good communication between operatives is essential to the safety of all of those on site. In particular, it is helpful if operatives speak the same language to ensure clear understanding of instructions. See the examples below for how one site addressed this: The site went further than providing on-site language training for its foreign workers and instead worked with a…


Best Practice Hub
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