Supplementary Bus Service Provided to Residents

During Weatherhead’s Balfour Street Co-op project, the convenience store was temporarily closed. To minimise disruption to residents, Weatherhead negotiated with the local bus company to provide a twice daily supplementary service so residents could visit an alternative convenience store.

Residents were provided with a timetabled route and public transport vehicle. They were also informed of pick-up and drop-off times in advance of works starting via letter.

Whilst this initiative mirrored a standard bus service, residents were provided with additional flexibility. They could to ask for visits to other stores and influence waiting times and drop-off at home arrangements with the driver according to route restrictions and the agreement of others.

Footer Reference

Monitor report. Weatherhead Shop Designers. Devon. January 2020.


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