Compliments, Comments and Complaints Record

2 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 5
LoadingAdd to my saved searches

Feedback should always be encouraged and utilised to improve the image of construction.

In order for sites, companies and suppliers to continuously improve their working methods and environment, feedback must be encouraged, received and reacted to.

This should encompass every side of the working environment of a construction site including the workforce itself, visitors and the surrounding public.

Any effort to promote a functional feedback system also shows a committed and dedicated attitude on behalf of the industry.

The Compliments, Comments and Complaints Record can be used by registered sites, companies and suppliers to document any feedback and how any issues or queries were resolved.

Please be aware that this Scheme document has been produced as a template, which can be adapted to meet the individual needs of your site/company.

You can download this form as a PDF or as a Word document by clicking the links below.

Compliments, Comments and Complaints Record: PDF

Compliments, Comments and Complaints Record: Word

Did you find this article helpful?

Please rate this article

2 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 5 (2 votes, average: 4.50 out of 5)
You need to be a registered member to rate this.
Loading...

Related tags

One thought on "Compliments, Comments and Complaints Record"

  1. Mark Ross says:
    28 September 2023 at 12:10 pm

    Very Useful Document

Leave a comment

Return to previous page

About this entry

Published 11 July 2016
Views 16796

Categories
Maintain comments/complaints record, Response to compliments and concerns,

Size of site
Large, Medium, Small, Very Large,

Level of Best Practice
Good practice,

Duration of practice
Quick win,

About the author

CCS Best Practice Hub Administrator
Research Assistant

Entries by this author 44

View all entries by

Company Information


Considerate Constructors Scheme
http://www.ccsbestpractice.org.uk

The Scheme does not promote or endorse any products, goods or services. For more information, click here.

What is the Hub?

The Hub features examples of construction industry best practice sourced from across the UK and Ireland. It can be used by anyone in the industry including site managers, contractors, suppliers and clients, who are looking to improve their standards of considerate construction.

The Hub is a Considerate Constructors Scheme initiative.

Find out more

What is the Considerate Constructors Scheme?

The Scheme is a not-for-profit organisation founded by the construction industry to improve its image.

The Scheme monitors construction activity across the UK and Ireland, scoring registered sites, companies and suppliers against a Code of Considerate Practice.

Find out more

© 2024 Best Practice Hub

✖

The Best Practice Hub is provided by the Considerate Constructors Scheme

Find out more