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Careful consideration should be given to the impact your work will have on the surrounding community. It is important to familiarise yourself with the local community and if any specific considerations or special requirements need to be accounted for. Below is an example of how sites can adapt their practices to accommodate their neighbours: The contractor identified that the Royal National…
During a three week surfacing scheme, planned road closures would result in restricted access to and from a local business. With the A64 comprising two lanes with no hard-shoulder at this location, essential surfacing maintenance work required full road closures of the westbound carriageway, and Paradise Lane directly accesses the A64 in the closed length. The works were programmed over…
This contractors Public Liaison Officer spoke to every business around their project to advise them that the road would be closed to all vehicles in the upcoming week. Upon visiting the local chip shop, the owner advised them that the elderly potato delivery man and the lady who delivers the soft drinks would struggle to maintain the deliveries to the…
As a means of overcoming the poor image of the industry the typical handover and aftercare arrangements leave and as an environmentally friendly alternative to the usual bulky paper-based information pack for residents, the site has developed an interactive electronic pack for new residents. This contains videos showing how to operate various features of the property and also contains copies…
The Hawick Flood Protection Scheme is split into 42 work sections for delivery. With the River Teviot running through the town of Hawick and work ongoing with a great deal of public and site interface, the contractor has taken a proactive approach to communications and sharing information. Given coronavirus constraints to traditional direct-facing community engagement methods, they have been striving…
To keep local residents and businesses updated regular newsletters are sent out via email. In addition to this, the contractor has put up posters in a vacant shop window which links to the Client’s project page on their website. This provides people with more detailed information on the project, updates on progress and information on upcoming work plus a link…
No community likes the disruption of road works, but they are an inevitability if our infrastructure is to be safely maintained. To minimise disruption, the Rochester Bridge Trust carries out all its works one lane at a time on its bridge, preferably overnight but at the very least during off peak times. However, recently – for the first time in…
The use of a ‘Fulmax Booth’ has been introduced to promote and meaningfully engage the workforce on the benefits of ‘getting it right’ with the public and the key areas focused on by the Considerate Constructors Scheme. New operatives on their first day must participate in a VR pre-filmed walk from the site welfare area on the south of the…
During the initial resident interview, the Resident Liaison Officer talks the householders through our processes and reminds them of the security risks that are associated with refurbishment projects including ‘Bogus Callers’. We appreciate the information is a lot to take in and as reminder to all members of the household we have distributed ‘Door Wobblers’ that can be adhered to…
After months of planning and detailed communications, teams working on the M6 junction 13 to 15 smart motorway project in Stafford, successfully demolished Burton Bank Footbridge on the night of Saturday 23 March in just under 12 hours. The project team worked throughout the night to prepare and demolish the bridge and then undertake a massive clean-up operation to make…
Ensuring the local community is aware well in advance of any disruptive works that may occur is essential for all construction projects. Therefore, the Considerate Constructors Scheme has put together an ‘Advance notice of disruptive works template’ for smaller sites. This can be adapted to be site specific and be given to all neighbours potentially affected by construction activities such…