It can sometimes be a difficult task to show off the underground works to everyone who wants to see it. Sometimes not only difficult but time consuming as well as all the correct PPE equipment needs to be worn, extra care has to be taken to avoid disrupting the works and if the visitors are not very fit, then sometimes they can’t go down there at all. However, the addition of a viewing gallery changed that.
The viewing gallery allows up to 5 people to be in the room at a time, it’s a small room that overlooks some of the construction work going on without having to be close. No PPE is required and you don’t have to worry about disrupting any work going on while also getting the luxury of a sweet view.
It also doesn’t matter if you’re deemed unfit, as you can just view the works from afar. This allowed Costain to open up looking at the tunnels to a lot more people than before and actually give them a much better idea of what is going on down there.
Due to the ongoing construction work, there were often complaints from nearby residents and businesses because of noise, however thanks to this gallery they were able to see what was going on without having to go too far out their way, and it allowed representatives of the project to explain what was going on and give them a better understanding of the work taking place. This reduced complaints a lot.
The viewing gallery was a very unique idea that opens up a lot of previously inaccessible possibilities. Neighbours were very appreciative of being able to explore the project and were grateful to understand what was going on, and to know the inconvenience wasn’t unnecessary and actually going to good use.