The company has adopted a standardised format for notice and information boards – including community boards, site notice boards and contact boards (including out of hours and emergency contacts).
These include a site-specific QR code (or text contact as an alternative) which enables anyone – whether on or off site – to raise reports including concerns or compliments, etc.
The system forms part of our Work Wallet reporting platform and includes keyword recognition, report logging, escalation and close-out. This records all concerns, incidents, accidents, management inspections on a common platform.
A recent example was feedback from a neighbour at a new school project regarding the position of site lighting which was spilling onto a nearby property. Once reported, this was rectified at the first opportunity by the site team.
To find out more, click the link below.
Entry submitted by Bowmer + Kirkland
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