Public Voting Feedback

Interaction with the community can provide valuable feedback and improvements.

Communication between site and the public is key in obtaining feedback. The easier this is the better.

One site below demonstrated this in the example below:

Site had voting devices with four buttons (smiley face to grumpy face) for the public to press for the site to get instant feedback:
Issues were displayed such as ‘Are we being a good neighbour?’ which had a very good response rate;
Data from this is converted into weekly and monthly reports.

To find out more, click the link below.

Downloads

Feedback button monitoring Click here to Download

Monitor report. Brookfield Multiplex Construction Europe Ltd. London. July 2016

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Published 30 August 2016
Views 4353

Categories
Impacted community surveys, Maintain comments/complaints record,

Size of site
Large, Very Large,

Level of Best Practice
Good practice,

CCS Best Practice Hub Administrator
Research Assistant

Entries by this author 46

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