Consideration of local needs, such as visually-impaired visitors and members of the community is very important.
Some examples of how sites have considered their impact on visually-impaired visitors include:
By proactive identification, problems can often be pre-empted. This avoids a disproportionate amount of management time and effort being used to deal with complaints. Induction and toolbox talks should also cover customer and community care issues.
For further information regarding supporting those who are visually impaired, click below to visit the RNIB website.
CCS, Site Registration Examples of Good Practice Brochure, 2014
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