Recap of Main Points

Topic Progress:

This course has focused on the importance of appropriate conduct and has highlighted examples of unacceptable language and behaviour.

Anyone representing the Scheme is expected to be respectful and professional at all times.
In society, there is zero tolerance towards harassment and discrimination.
Even if your behaviour is not malicious, behaving in this manner might be considered offensive.
The Equality Act (2010) legally protects people from discrimination and applies to any individual with a protected characteristic.
There are four types of discrimination under The Equality Act (2010) including: direct discrimination, indirect discrimination, harassment and victimisation.
Examples of inappropriate language and behaviour include: harassment, using terms of endearment, acting on your unconscious bias, discrimination and poor attitude.
The Scheme will not tolerate unacceptable behaviour, the use of inappropriate language or a poor attitude.
If you think you have caused offence, you should apologise immediately and contact the Scheme office to raise this issue.

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