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I think that this kind of communication is paramount to achieve the best working relations. It is often the neighbours that suffer the most with construction, ad unless it is a community project, may get little benefit.
This contact sets the bar and enables the site to manage expectations. On a recent rural project where it was relatively quiet, we constructed a school which had enabling demo works, piling and cranes through the build, ending in a final phase of demolition.
The works were well communicated, with a principal contact within the site team, and email address and a telephone number. This level of ongoing communication, coupled with the community sign actually reduces the need for the community to contact the site. But, empowers the neighbours should they wish to make contact.
Great tool
Hi Dan,
Thanks for your comment.
We are glad you find the Neighbourhood introduction letter useful on your site.
The BPH Team